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Amvensys supplies cost-competitive third party verification (TPV) to help prove your
customers are requesting changes or ordering new services or products.
This is a service which establishes a permanent voice log of a customer's
agreement to purchase a product or service, or coverage of certain Terms and
Conditions, by a neutral party who has no stake in that transaction.
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Our cutting-edge TPV allows cable companies providing VoIP, long-distance/local carriers, utility providers, credit card companies
and others to meet Federal Trade Commission (FTC), Federal Communications Commission (FCC) and Public Utility Commission
requirements. Apart from FCC & PUC requirements there are more reasons for your business to use third party verification
services like
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Authorization via business verification services is required for any electronic check payments you accept.
- Verification helps your business avoid costly chargebacks, complaints or damage to your brand name.
- For employment verification, you can protect your business from fraudulent applicants.
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How the Amvensys TPV System Works?
The TPV is simply created by establishing a 3-way call between your agent, your customer, and AmvensysTPV. The AmvensysTPV
system will ask the customer for identifying information, to confirm their order, and if they are the authorized decision maker. We
can design any script or call flow to meet your unique need. Our design specialist will work with you to ensure that the final TPV
captures all the information as quickly as possible.
With Amvensys TPV you can expect fast and convenient access to records, simple and reliable changes in script, secure storage,
full compliance with regulatory bodies, and minimal interference with time-sensitive sales closings. Amvensys TPV provides all of
these benefits, plus you'll gain greater customer satisfaction, increased sales. Our Redundant call processing and recording meets
FCC, FTC, as well as State PUC requirements as a TPV Provider.
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Benefits of Amvensys TPV Program
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We offer a straight forward, easy to use, package of services which include:
- Quick Program Start-up
- Customised Scripts
- Live agent supported validation
- Low cost per TPV
- TPV service available 24x7x365
- No Equipment to lease, purchase or maintain
- Toll free access
- Instant retrieval of current TPV recordings via a secure customer web portal solution
- Recordings archived for 90 days online.
- Detailed activity reporting is available to support other business functions
- Flexible report options
- No time consuming and costly voice recognition
- No costly and ineffective Live Agents
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Please contact us on 1-713-316-4940 for our Third Party
Verification Services.
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