Amvensys Technologies is a leading provider of end-to-end services for Energy,
Cable & Telecom Utilities. We use the unique, flexible industry model that combines U.S.-based, senior resources, with the cost, scale, and quality advantages of offshore operations. With a strong focus on corporate values and culture, Amvensys Technologies is committed to long-term strategic partnerships and providing value and flexibility beyond the contract for our customers. Amvensys believes in pragmatic solutions that allow our clients to attain their most critical business objectives. Our strong energy utility domain orientation helps clients stay on top of emerging trends in the face of growing competition.
Focus on Energy Sector in United States
As the rules of the US retail energy game change, and the integration of BPO, technology & global delivery gains momentum, companies are increasingly turning towards strategic partner to combine forces with to form a formidable combination and navigate through these challenges.
Amvensys model for power sector Business Process Outsourcing not only reduces costs, but provides efficiency gain in unidentified areas of the utility due to best practice methodologies inherent to the suggested model.
Amvensys unique BPO model focuses on two major constraints facing energy sector in US.
Capital constraints can be a result of other competing capital projects, cash flow shortfalls, and market conditions. In these situations, Amvensys outsourcing model provides the payment streams that more closely match the cash position of the utility.
Resource constraints can be a result of not having the right skills to run the new application or environment, trying to manage multiple high priority projects, or wage constraints (typically more of an issue for the public sector).
Amvensys Impact
Business process productivity gains for retail electricity providers who adopt the Amvensys model include:
Process migration with no data loss and no system downtime
Significant reduction in trouble ticket backlog
Reduced work completion reporting time frame
Reduced high-volume transaction handling time
Prioritization of work in queue and status results in fewer one-off custom jobs
Processes fully traceable – resulting in accurate billing activities